a journey from humble beginnings
A decade ago when the Fastlane story began we had an ideology of being at the forefront of prestige vehicle body repairs with particular focus on providing exceptional customer experience. Quite simply, our main aim was to be the best at what we do.
Our journey begun with only six staff members taking on all repair jobs to keep an engaged workshop. After strong foundations were laid for our business, we started making a name for ourselves within the industry. We caught the attention of some manufacturing giants within our first year of trading and eventually went on to become manufacturer approved repairer for various prestigious brands.
The fundamental beliefs and principles of our business have enabled to us to expand and become London’s finest body shop.
What our clients say
Took my mercedes V class in for body repair. After 10 days got the car back beautifully repaired. Thank you Mathew and the team for all your help and co operation. The job appears to be done to a... high standard and at this time have no complaints. Would recommend to anyone who needs a repair done professionally and satisfactory.read more
19:19 12 Mar 20
Howard Rosen
Great service A****
Throughly impressed with Fastlane Paint & Body Elstree. Plus they're Mercedes Approved. Their customer service has been excellent - very helpful and polite. The repairs have... been top quality and the car looks as good as new.
I'd like to personally thank Nicholas Petrou who was dealing with everything from start to finish - extremely helpful, professional, provided an exceptional service and kept me updated throughout the repair process.
Highly Recommend Fastlane!!
Thank you to Nicholas & the team!read more
14:46 04 Mar 20
Minesh Bhatt
Steve Purcell was extremely efficient, helpful and especially thoughtful; my husband is unwell and I am his main Carer. Steve kindly arranged for our car to be collected from and dropped off at our... home. The drivers who did this were both on time and very pleasant to deal with.
The time period for repairs was exactly as promised and Steve kept me informed of progress, throughout the repair period. He also went to trouble to keep costs down. Many thanks to the whole team.read more
16:20 21 Feb 20
Leanda Kroll
EXCEPTIONAL SERVICE. I recently used Fastlane via my insurance to repair damage to my front bumper, side panel and headlight caused by someone reversing into me. I chose Fastlane because they were... only one of the few body shop garages that are approved by Mercedes Benz. My experience with Fastlane was exceptional. From collecting my car, to keeping me updated on the different stages of the repair. They called me once a week to keep me posted and also gave me approx times on how long it would be until the next stage. I had some other damage on my bonnet that was not related to the accident and they managed to fix that also. The car looks awesome. Professional workmanship. The car looks as if it has just come out of the showroom. Thank you to Nick and the team at Fastlane. It’s refreshing to see exceptional customer service and workmanship all in one place. Will absolutely recommend to all my friends and family.read more
12:15 25 Jan 20
Dhansukh Bhudiya
Great service all round, I felt completely assured that my Range Rover was at a great place being worked on by the right people. It was such an easy process, they picked up my car from work and... delivered me a courtesy car, they fixed my car as quickly as possible, making it look brand new again. Thank you all for your help and looking after my car, especially Nicholas Petrou, from the very beginning he was extremely helpful and fully understood what customer service is all about. I could not recommend Fastlane Paint & Body Elstree enough, if I ever need anything else done I will 100% be going back there.read more
22:36 08 Dec 19
Rifat K
They repaired our 3 month old Mercedes which had to have a new door after an unusual incident. Whole job took rather a long time as the door replacement from Mercedes took many weeks. However,... throughout this time we were kept regularly updated by an excellent member of Fastlane staff, Matthew Davies, and having collected the car this morning I am 100% delighted with what I saw. Paintwork and new door are back to showroom condition.
Fastlane seem to be an excellent Firm on all levels. Highly recommended.read more
14:37 22 Nov 19