The UK's Finest Vehicle Body Repairer
At Fastlane we are proud to work on some of the most beautiful cars ever built. We offer Manufacturer Approved Repairs for Rolls Royce, Tesla, BMW, Jaguar, Land Rover, Range Rover, Mercedes-Benz, Mini, Volvo, Volkswagen, Skoda, Seat and Audi. In addition we offer Specialist Repair services for most other prestige Manufacturers such as – Bentley, Ferrari, Lamborghini, Aston Martin, and Porsche. Fastlane’s equipment is always “state of the art”, including our Aluminium Repair facilities.
We only ever use genuine Factory parts and Factory recommended paints and processes. As you would expect, not only are we recommended by most of the major Insurance Companies, but also by bespoke and Specialist Insurance Companies and Brokerages – as a result of the consistency of our accident repair quality and exceptional customer service levels. On all our work, Fastlane offers its “Lifetime Guarantee” – such is our confidence in our team, our processes and our quality.
Setting the Standard
Fastlane is unlike any other accident repair centre. Not only do we offer high quality car repairs and service, we always go the extra mile and never compromise on quality. Whether that is the quality of the paint we use, the quality of our courtesy cars or the quality of our customer care. Our St. Albans, Guildford, Ascot, Elstree London and Mercedes-Benz Brentford body shops cover not only the whole of London and the South East, but the Midlands as well. Most of our customers are either recommended to us or choose Fastlane because of our well-known reputation for high quality workmanship and excellent customer service.
If you book your car in with Fastlane, we will collect the vehicle on one of our specialised transporters from your home, work, airport or station. If your car is being repaired through one of our dealer partners, we will arrange to collect it directly from their showroom. Together with our high-quality car repairs, we also provide accident management services to many business clients, who rely on our prompt, professional and flexible customer service.
Why Choose Us?
Here are just some factors that make us outstanding:
Fastlane's Lifetime Guarantee
From its very inception, Fastlane Paint and Body Group has set out to be the best in the industry. We constantly invest in the latest technology and equipment, including state of the art aluminium repair booths and spray booths – in advance of many manufacturers requirements. We use environmentally-friendly, water-based paint that is matched using a computer colour mixing scheme, directly linked to our manufacturer partners, and only ever use genuine manufacturer parts. Our technicians are some of the most highly regarded in the industry attending regular training at both the manufacturers and our own in-house computer linked facilities. Fastlane has a direct link to the manufactures to obtain any repair methods needed which enable us to work to an exact standard of how the vehicle was built in the factory. In addition, we utilise our ‘Lean Thinking’ management processes to help ensure consistent exceptional repair quality and customer satisfaction. This is why we can offer the unique ‘Fastlane Lifetime Guarantee’ on any repair we carry out. Please speak to the team at Fastlane for more details
Fastlane offers every customer a courtesy car. Whether you have been involved in an accident or are simply having general repairs carried out on your vehicle, we will happily provide you with a courtesy car from our extensive fleet. Whilst it may not be an exact replacement for your car, all our courtesy cars are up to a maximum of two years old and purchased from the manufacturers that we are proud to officially represent. If your car, however, has been involved in an accident which was not your fault, we will be able to organise a like-for-like replacement vehicle for you. Please speak to our team at Fastlane and we will be happy to help.
24-Hour Emergency Contact
Fastlane offers 24-hour, 7 days a week emergency support for accident management and crash repairs. Accidents can happen at any time of the day or night. So wherever you are and whatever time it is, you can call Fastlane on one of the 24/7 contact numbers on the bottom of the page. We can arrange for your vehicle to be recovered and will start the insurance claims handling process straight away. We can get you back on the road with one of our courtesy cars, or a like-for-like replacement vehicle. Our telephone numbers are redirected to members of our management team during the evenings and weekends, so you can be confident that you will be looked after by an experienced and knowledgeable member of the team. All members aim to remove as much of the stress from the situation as possible.
Car Recovery and Low Load Transporters
The Fastlane Paint and Body Group has a fleet of dedicated low load recovery transporters designed to cope with all types of vehicle recovery including: • Sports cars with body kits: e.g. Porsche GT3 RS, AMG Mercedes-Benz • Modified performance cars: e.g. BMW M Series • Limousines: e.g. Rolls-Royce and Mercedes-Maybach Our experienced drivers are extensively trained to ensure they can competently load and unload all vehicles, including low ground clearance sports cars. We are also fully insured to transport vehicles of a significant value. Please contact the Fastlane team for further information.
Collection and Delivery
From home, work or even from the airport, when you book your vehicle for repair with Fastlane, we will come and collect your vehicle at a time and place convenient to you, including evenings and weekends. We collect vehicles from homes, work and even airports across the UK using our fleet of low-loading vehicle transporters which ensure that even the lowest of sports cars can be moved safely. Our transporter team are very experienced at collecting vehicles from the most awkward of locations, and are adept at manoeuvring the transporters to ensure body kits are protected.
Insurance Claim Handling
Rest assured, as sorting out your insurance claim can be refreshingly quick and simple with Fastlane. After an accident, whether or not you or your driver is at fault, our claims handling team at Fastlane can liaise with your insurance company, and the other party’s insurance company, if necessary, to make sure that you get the quickest and best possible solution. One call to the team at Fastlane, and we will take care of everything. Furthermore, we will keep you up to date regularly throughout the whole repair process.
Complete Accident Management
If you have a car accident, our team at Fastlane will handle everything for you – free of charge. Whether or not you are at fault, simply call us and we will liaise with your insurer and progress your claim – ensuring that the whole process is as stress-free as possible. Our complete accident repair and management service is provided complimentary to our customers who choose to have their vehicles repaired at one of our Fastlane body shops and offers the best level of support you will find in the industry.
We’ll come to you. We understand that most of our customers have a great deal of better things to do than visit a body repair centre for a repair estimate. Therefore, our team of estimators at Fastlane will always be happy to travel to your home or work to take a look at your vehicle and advise you how much it will be to repair.
Fastlane is the approved body shop for a number of prestige dealers, who entrust their vehicles and their reputation to us. We repair the bodywork of their customers’ cars, and work closely with the dealership to ensure seamless service. This is a privilege which we take very seriously. We are vigorously monitored by our dealer partners and pride ourselves with exceeding expectations.
Rolls-Royce Motor Cars Sunningdale
Mercedes-Benz Retail Group (London and South East)
Land Rover, Range Rover
Land Rover, Range Rover
Tesla & All Sale Centres
Lookers Volkswagen Walton-on-Thames
Lookers Volkswagen Guildford
Lookers West London
Jaguar, Land Rover, Range Rover
What our customers say about us…
We take pride in our work, and that means customer satistfaction should come naturally. Not convinced? Take a look at our 'before and after' photos, as well as our client testimonials.
Not only was the workmanship first class but the level of service you provided was outstanding.
Thank you for all you have done. I am extremely happy with your service and really appreciated your updates.
The car looks absolutely fantastic and I can't speak highly enough of the quality.
David C. E.
Your customer service and attention to detail were outstanding and I would have absolutely no hesitation in recommending you to anyone.
Insurers such as Hiscox and Chubb expect exemplary service and faultless quality. This is why these international, prestigious insurance providers recommend Fastlane accident repair centres. Our body shops in Ascot, St. Albans, Guildford and Elstree London represent peace-of-mind.
Fastlane has the best customer care record in the body shop industry and when accidents happen, we go the extra mile to remove stress and uncertainty. Over the years, we have developed strong relationship with all of the major insurance companies and are happy to completely manage automotive insurance claims on your behalf. The process is simple, professional, painless and completely free of charge.
We also work with:
Marsh • Admiral • Elephant • Equity Red Star • Hastings • Direct Line • AXA • Liverpool Victoria